Hello, I’m Laura.

I am a learning experience designer.

I design, launch, and scale blended learning that turns performance gaps into practical, measurable skill growth using inclusive design and AI-enabled workflows.

My Approach

From discovery to launch, I partner with SMEs to clarify the performance need, define measurable outcomes, and create learning that’s easy to deliver across teams. I support bilingual English/Spanish delivery and continuously improve using practical data: rubrics, observation checks, and quick confidence check-ins.

I design and deliver scalable learning programs for distributed teams, building experiences that fit real workflows and fast-moving schedules. My work emphasizes scenario-based practice paired with coaching feedback, so learning translates into confident, on-the-job performance.

How I Help

Program & Curriculum Design

Build scalable learning journeys that fit real workflows.

Scenario-Based Practice & Support

Design practice that mirrors the job + feedback loops that build competence.

Learning Strategy & Needs Analysis

Diagnose the performance need and define measurable outcomes.

eLearning & Learning Asset Development

Create modules, job aids, facilitator guides, and performance support.

Facilitation Enablement

Prepare facilitators with guides, rubrics, and consistent delivery tools.

Evaluation & Continuous Improvement

Use rubrics, observation checks, quick pulses, and dashboards to iterate.

Multi-site Rollout

Launch across locations with consistency, adoption, and sustainability in mind.

Bilingual / Inclusive Delivery

Support English/Spanish experiences and design for accessibility and clarity.

Work In Action

At the San Francisco Giants, I lead learning experiences that support a fast-moving, distributed organization. I partner with subject matter experts to translate real performance needs into scalable programs built around scenario-based practice and coaching feedback so learning shows up on the job.

I also support bilingual English/Spanish delivery and continuously improve outcomes using practical measures like rubrics, observation checks, and quick confidence check-ins.

Client
The San Francisco Giants

Year
2021

Additional Work